There can only be one owner user at any given time, and only the owner user can edit themselves or transfer account ownership to another user. Simply Voting staff may also confer with the owner user regarding any questions or support issues related to their accounts, as the owner user is the designated primary contact for the account.
The owner user may be configured with reduced or no access like a normal user, which may be appropriate when owners do not actively participate in election setup but have some overall organizational authority that must be reflected in account ownership and need to be designated as primary contact to Simply Voting staff. Often though, the owner is also Super user.
Transferring Account Ownership
The current account owner user must be involved with any transfer process to another user.
To transfer ownership, on the Users page, located at the bottom of the User listing, the account owner user may click on the Change Account Owner button to initiate the process. Select the new owner from the available users in the dropdown, proceed to confirm you understand the implications of the decision, and finally click the Transfer button to complete the process.
User permissions for both parties remain unchanged during the transfer process.