--- title: "User Profile and Security" slug: "managing-user-profile-and-security" description: "Update your Profile and display time zone, set your password and Security Questions, enable 2FA with a TOTP app or Require 2FA, and request SAML 2.0 or CAS SSO." updated: 2025-11-19T19:18:40Z published: 2025-11-19T19:18:40Z canonical: "help.simplyvoting.com/managing-user-profile-and-security" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.simplyvoting.com/llms.txt > Use this file to discover all available pages before exploring further. # User Profile and Security Users can manage their own **Profile** and their own **Security**. To access these pages, a user can click on their **name** in the upper right corner. ![EM_redesign_account_management_accessing_profile_security](https://cdn.document360.io/a78bcdfe-0fc1-4248-a709-1fe58ecd1ca1/Images/Documentation/EM_redesign_account_management_accessing_profile_security.png) ## Managing User Profile In the **Profile** section, you can manage your **user details**. To update any information, you must provide your **Current Password** for security purposes. Your **contact information** is used to help provide appropriate support to you and your overall account. It is important that accurate and up-to-date information is maintained. You may also set your user **time zone**, which is the timezone used to display dates and times as part of election setup and management. ![EM_account_management_user_profile_password](https://cdn.document360.io/a78bcdfe-0fc1-4248-a709-1fe58ecd1ca1/Images/Documentation/EM_account_management_user_profile_password.png) Display Time Zones Different users can have different display time zones, and the Voting System accounts for this. For instance, if one user has configured a voting event to start at 09:00 AM Eastern / New York time and that is their display time zone, a user who has their own display time zone as Pacific / Los Angeles would see the start time as 06:00 AM Pacific / Los Angeles. This is the Voting System accounting for the difference in time zone display as necessary. ## User Password and Security Questions In the **Security** section, you can manage your **User Password** and **User Security Questions**. You can also enable or disable **Two-Factor Authentication**. Defining your **Security Questions** is necessary to reset your **User Password** if you later forget it, and to help maintain high security on your account. ![EM_account_security_all_items](https://cdn.document360.io/a78bcdfe-0fc1-4248-a709-1fe58ecd1ca1/Images/Documentation/EM_account_security_all_items.png) ## Two-Factor Authentication (2FA) Enabling **two-factor authentication (2FA)** adds an extra layer of security to your account by requiring a verification code from your mobile device along with your password to log in. **Two-factor authentication** requires that your mobile device have an installed TOTP application on it. If you do not already have a TOTP application, you'll need to install one from your app store. You may use any TOTP application, though common free ones inclue Google Authenticator, Microsoft Authenticator, LastPass, Authy, FreeOTP, or Tofu Authenticator. To enable **two-factor authentication** click on the **Enable 2FA** button. In the pop-up, a **QR code** will be displayed. Simply open your TOTP application and scan this QR code. Your device will then provide you with a **6-digit verification** necessary to finish enabling two-factor authentication. Provide your **current password** and when ready click the **Enable 2FA** button. ![em_account_2fa_modal](https://cdn.document360.io/a78bcdfe-0fc1-4248-a709-1fe58ecd1ca1/Images/Documentation/em_account_2fa_modal.png) If successful, you will receive a **Success Message** and the **Two-Factor Authentication** section will show an **Enabled** icon. To **disable**, simply click the **Disable 2FA** button and follow the instructions. When a user enables or disables 2FA, this action is logged in the **Account Settings**. Requiring Two-Factor Authentication for All Users (optional) If desired, **Super Users** can require all Users on the account to enable 2FA in order to log into the Election Manager. To make 2FA mandatory, navigate to the **Users** page and click on the **2FA Settings** button at the bottom of the page. ![image.png](https://cdn.document360.io/a78bcdfe-0fc1-4248-a709-1fe58ecd1ca1/Images/Documentation/image%28149%29.png) In the pop-up window, select **Require 2FA** and click **Save**. ![](https://cdn.document360.io/a78bcdfe-0fc1-4248-a709-1fe58ecd1ca1/Images/Documentation/image(150).png) Users who do not have two-factor authentication enabled yet will be required to enable it upon their next login. Having trouble with your Two-Factor Authentication? - If you are a *normal user* on an account, contact a super user on your account and they can disable two-factor authentication. - If you are a *super user and your account has other super users*, contact one and they can disable two-factor authentication. - If you are *the only super user* on your account, please [contact support](/v1/docs/contacting-support). ## SSO for Election Manager Users The Election Manager can be configured to allow **users** to log in using your organization’s own Identity Provider. To enable this, your Identity Provider must support the **SAML 2.0** or **CAS** protocol. ![AuthAdminSAML.png](https://cdn.document360.io/a78bcdfe-0fc1-4248-a709-1fe58ecd1ca1/Images/Documentation/AuthAdminSAML%281%29.png) This implementation requires Simply Voting staff involvement for implementation. Please [contact us](/v1/docs/contacting-support) to make your request.