Account Recovery and Username or Password Reset

If you do not remember your account's Voting Website, or you do not remember your username or password, you can recover or reset this information.

Account Recovery

If you have forgotten your Voting Website, on the Election Manager’s login page you can recover your account.

To recover your account’s Voting Website, click the recover account link to begin the process.

Provide the email address associated with your account and click the Recover button.

After clicking the button, a green Success Message will offer additional instructions.

The email you receive will list the Voting Website(s) with which your email address is associated.

Username Recovery

On the Election Manager’s login page you can recover your username if your know your Voting Website. To recover your account’s username, click the recover username link to begin the process.

Provide the email address associated with your account and click the Recover button.

After clicking the button, a green Success Message will offer additional instructions.

The email you receive will provide you with your username.

Password Reset

On the Election Manager’s login page you can reset your password. To reset your password, you must know your username. Click the reset password link to begin the process.

Confirm your username in the field provided and click the Reset button.

After clicking the Reset button, you will then be required to answer your Security Questions in order to complete your password reset request.

If you correctly answer your security questions, you will receive a green Success Message with further instructions.